Work Different

IEEE hosted. My live notes for those who missed session.

Dr. Leslie Saxon: cardiologist. Implants that communicate. “Continuous Medicine”

Showed Swedish company video on implants, on Today Show: 56934953 “chipping” and made point we don’t accept this tech.

Using biometrics instead, just from opening devices.

Hacking biometrics: healthcare privacy concerns. Feels there should be a UN for privacy. Must be about individual interests.



John Havens: author of Hacking Happiness

Frameworks to give you control of data versus “privacy” (he thinks of as “preferences”)

Harken device: driving device measures heart rate in car with goal to prevent drowsy driving.

Peoplekeeper (but spelled complicated way) use to measure how heart rate changes around spcertain people. Also uses journaling. Makes aware of what you are feeling.

Spectrum.ieee.org

“If you put a device over your eyes you are also putting a manufacturer’s philosophy over your eyes.”

To read: the intention economy



He believes individuals should control their data. 

AI is algorithms WILL know us better than we know ourselves. 

Trolley dilemna is being programmed today. Self-driving car makers have already made that choice for you. [my comment: Like I, Robot.]

“your data is your identity”

Values: “How will machines know what we value?”

These ethical distinctions now becoming fixed on a very codified level are a big deal.

Heather Schlegel: Futurist

Mobile phones in Kenya, transactions could not be predicted. Future of money is her focus.

“pockets of the Future Today”

j!ns meme Japanese glasses that assist reading, not augmenting, but checking how you do things.



Disney Magic Bands.



Others:



Ringly, gesture based, above.

Lechal gives foot feedback if seeing disabled to direct user. (India)

Aadhaar registration card that includes biometric data.

Bruce Schneider’s talk: storage is cheap. 

Look at data collectively as species.

DAG – digital asset for saving assets according to biometrics

Embedded temp tattoo, temporary tracking.

Dazzle to stop photo Id. Ways not identified thru physical means.

Financial Identity: layer between you and finances

Value encoded currencies. If your values not aligned, converts to values you can use.

Question and Answers

Havens: intrinsic and hedonic happiness: Positive Psychological

Quantify happiness: write down 10 things or people you are thankful for.

Solving societal issues with data and digital.

Schlegel – tech helps us solve problems. Sees huge shift in way we value.  Tech is not Deus ex machina.

Saxon: using own DNA to create music

Havens: GDP is about buy stuff.

AI ethics. GDP is not best method for judging AI.

Saxon: missing the using data for good movement

Havens: ways to make money do good… “privacy by design,” ” values by design” — right now a lot of the data is actually wrong.

Schlegel: opted in info is more valuable to advertisers

iEee party at driscoll

(These are rough unedited notes for those who wanted to get into this session but could not. Updating live..)

Q: Why isn’t the future here already? 

Mike Lee (Fitbit) talked about doing self diagnostics and then having remote physician diagnosis.

Glenn Tullman of Livongo (diabetes) and Ray Bradford (Spruce Health — an Acne diagnostic app)

Q: data and privacy question: 

Will you bring your business to more conditions?

Seeing a bunch of info I don’t know what to do with is not fun. (Giles) How smart are we expecting consumers to be? There are now whole businesses like Accolade focused on helping people navigate healthcare issues. How can consumers navigate the complexity?

Mike Lee: changing behavior is art not science. Your app shouldn’t make people feel bad. Put decision and thoughtfulness in hands of customer.

Glenn Tullman: smiley/frowney face feature.

Bradford: human care coordinator

Can’t get away with just be the technology any more.

Mike Lee: dashboards are useful for diagnostics. Talked about testing they are doing with opt-in coaching with 100% compliance and success rates.

Ray Bradford: doctor as coach. Talked about relationship between clarity on patients-side of next steps and doctor perception of compliance. If steps on device, patients can always see.

Tullman: thinks of healthcare as behaviorial and an information business. His thesis is self-responsibility because of sheer numbers. Individual must make behavior changes. 

Specific tactial and practical talk by Dan Pink:

Fear, Shame, Empathy & Other Ways to Change Behvior

Words he won’t use: Disrupt, Disruption, Disruptive, Disruptafarian

Talks about his show on NatGeo called “Crowd Control.”

1. Use fear the right way:

– Negative emotions narrow our scope. That’s very good sometimes. Put blinders on can be useful.. sometimes. So for emergency settings, fear is really useful. Fear in this case helps us. Narrow focus can be helped with fear.

– Would work for 3 more deals before end of month, but not for a new product idea. Positive emotions expand.

2. Questions to change people’s behavior over statements. Questions (often) beat answers.

Questions by their very nature elicit an active response.

People come up with their own intrinsically motivated reasons for disagreeing with people, when the facts are not clearly on your side, don’t do that.

3. When the facts are clearly on your side, persuade with questions.

Two Irrational Questions:

What are you on a scale between 1 and 10?

Why didn’t you pick a lower number?

Captured here: http://www.danpink.com/2012/04/how-to-move-people-with-two-irrational-questions/

Social Proof, Bob Cialdini

The “This is how we do things around here.”

People look to other people for queues of how to behave.

Get someone to talk to about their own reasons for doing something. #askpink

4. Make time to Rhyme. Rhyming increases processing fluency. If you look at how kids learn to read, lot of rhymes used, as it increases processing fluency.

Haribo’s message rhymes in every language. (Gummy bear makers). “Kids and grown-ups love it love it so–the happy world of Haribo.”

5. Give people an off-ramp. Make it easy for people to do something. Check the box you want them to check.

Three times the take up rate if you make a specific letter. Social psychology lesson.

We always overweight the importance of personality and underweight the context that people are in. Don’t go with first instinct that “he or she is this.”

6. Don’t make things abstract. Put a face on it. Don’t make it abstract, make it concrete.

Parking test: put a picture of a person who is disabled on the disabled parking places. It becomes specific, not generic.

7. Try Stuff. You don’t know what’s going to work.

New Orleans bike theft and cardboard cut-outs experiment. (People stole the cut-outs.)

Aggressive men may have certain face types. http://pss.sagepub.com/content/20/10/1194.abstract

Conclusion is context counts.

How can you help people show confidence: Interrogative self-talk. So instead of encouraging yourself, you ask yourself a question, “Can you do this, and, if so, how?”

Dolores Abarisin, U Penn, researcher that shows this.

For obesity and diabetes: go for SMALL WINS. Small wins that cascade. And change the environment. So much of what we do is what we always do, because it is there.