Just when I was supposed to be finishing up these slides for Execs, and instead talking with someone about trust in the context of working relationships, I saw tweets about Lyssa Adkins‘ nice blog post on the same topic: “Is trust earned or granted?”
In the article she notices how she gradually granted trust to her toddler and relates this to discoveries working with Tobias Mayer and a client. One of her discoveries was this line (which does sound like its out of something written by Lao Tzu):
Trust — lead from a place of faith, not suspicion; follow likewise
The conversation piqued my awareness of trust and somehow I started watching how this plays out in my daily interactions. Within the context of two circumstances I made some discoveries.
First, in an hours-long conversation between colleagues on a train, I observed us granting, revoking, and regranting trust over and over, very subtly, as we spoke. All of this in the quest of understanding what it was that we were trying to say to each other. (more…)