Inspiration vs Laziness

February 22, 2011
Prayer Flags - Wind Horse

Lung-ta - Wind Horse - Prayer Flags

“Inspiration” for ancient people meant being filled with the breath of the divine, animated, full of life. The etymology traces back to the Ancient Greeks and has the connotation of the Sybil of Delphi, who forecast the future once Apollo had breathed the divine within her. Similarly Himalayan Buddhists talk about “rLung” which loosely means “wind” except in this case Mind rides the Wind (the Breath) like a rider and horse.  This is not in the sense of ordinary air that fills our lungs, but a sort of energy keeping us healthy and alive.

Lately I’ve not felt that inspired and could almost say I had a moment of boredom teetering on discouragement with the puzzles I’ve been trying to unravel. Such moods might be attributable to laziness, possibly resulting from when you actually get to a place where you have to thoroughly sift through lots of details.

Fortunately @saritabhatt introduced me to some interesting work that sparked mind to think again. Inspired. Although still probably not the details we need to get to.  For now here are two decks.

The first is from Goodby Silverstein (an ad agency in San Francisco) and really digs out the issues agencies are facing. One thing they take for granted in the deck, though, seems still to be the “Big Idea” (which by the way, was partially at the root of the laziness I went through for the past days – but more about that later).

View this document on Scribd

This next deck, by Facegroup, a London-based planning agency, talks about “agile branding.”  These guys take on the “Big Idea” and talk about Crowd Sourcing, suggesting a hybrid of “Big Idea” and “user-centered design” (an insufficient shortcut of what they’re saying; check out the deck). Whereas GSP assumes the “Big Idea” at core, not even up for debate.  They say in the deck (above) “People engage with ideas, not channels.”  Meanwhile, the deck below  says “Social is *not* a channel” (slide 54).

All of this reading is in the wake of last week’s continuation of the discussion about the role of “Big Idea” in communications between consumers and brands.  Fast Company seems to side with the “Big Idea” with this article. (Great reaction to this here by Open Source, by the way). All coincidentally coming to mind when I’d just had a weekend of trying to figure out when to become involved in the “Creative Process” and when to let the “Creatives” do their thing, “create their magic.”

But is it this “magic,” this breath of the Gods, that will inspire me and others?  Is it the “Big Idea” that will help create conditions where we can inspire ourselves to want to do something?  Push us to want to live in a particular way? Open a path to something better – something greater? Is it the temporary entertainment of a Super Bowl commercial that features a short Darth Vader?  Or is it a crowded square somewhere in Egypt and knowing that Google (SayNow) enabled Twitter by Voice so that people could continue to link to each other? With people at Google evidently using their own free time to make this possible – was that a “Big Idea?” **

Not really a fair comparison.  And plenty of writers have discussed whether or not Facebook [edit 2/23: or a Google executive] is at the root of Egypt or not, or was it a PDF on “how to peacefully overthrow a dictator” that has been circulating, etc.  But it doesn’t matter. All the cause and conditions, whatever they were, arose to inspire people to do something. It doesn’t seem like there was one great leader doing the inspiring.  It seems like the one great leader, President Hosni Mubarek, was actually doing the not inspiring.

So perhaps when inspiration meets the obstacle of what could be the dictatorship of the “creatives,” with the legacy Mad Men hierarchies and stagnancy, that the breath can get knocked out and laziness can set in.  At least, this is how I currently feel about “Big Idea” culture. Open to revision as more information appears before this mind. For now there are moments it can feel like a gated community and might as well not even bother trying to talk to the people inside.  Feels like these folks don’t even speak the same language. And that’s the laziness.

But then, I don’t speak Egyptian.  I do have a former colleague, a usability analyst (user-centered design), who is Egyptian and somehow made us all feel connected back to Cairo, just with simple posts about her family, exchanges with friends on Facebook. So perhaps through links to links to links there’s some hope after all.

Rules?! In a Knife Fight?! No Rules!

February 8, 2011

One sticking point for me with learning and propagating Inspect and Adapt Empirical Techniques is the role of Dependencies and a Holistic Vision.  I think a pitfall might be to deny Cause and Effect.  Meaning – I didn’t give Alice the specs for the “Thank You” page so she makes it up when she’s coding it.  The end result makes sense to her, but the design wasn’t reviewed in advance so it makes no sense to anyone else.

For example, I’ve seen a PeopleSoft implementation that had no UX help in which you use “OK” to stay on a page you are editing and “Cancel” to go to the next page.  This sounds like it might make sense on paper, right? But everyone I know every time clicks “OK” to leave the page.  This is because the logic in the user’s mind is “OK, I’m OK with abandoning my edits” or “Cancel, I don’t want to abandon my edits.”  From a build point of view this is a small-small feature, but from a user point of view this is a big-big annoyance.

I’ve observed Agile folks having an absolute allergy to anything that has the slightest scent of Waterfall (which means steps and hand-offs), but I just can’t figure out how there could ever not ever be hand-offs.  There’s gonna be a time in which I have to do something on my own and give it to someone else.

Now, understand, I get this is not totally at the heart of Agile, at least not from what I’ve learned from Dr. Jeff Sutherland.  His classes, or at least the one I took in New York City, really emphasize the team, so much so that he even changes the questions we ask/answer in Scrum to be about the team.  More to explore on this point, but for now, just wanted to get the thread on paper, so to speak, for future weaving.

Definition of “Blessing” found on Wikipedia

February 6, 2011

I was a little sad to find out that fractals might be “cool” in someone’s world. Disappointed? Yes, because the strength of using such a metaphor might then be dissipated through use. In Bhutan cameras are forbidden in sacred places for this very reason. When it is too easy to take a snap of a shrine or sacred object, the blessing of that object begins to dissipate. In the same way I would be disappointed if fractals are considered to be “really cool” like this blog post claims:

http://egregores.wordpress.com/2009/05/12/fractal-buddhism-the-avatamsaka-sutra/

A footnote on this Wiki page on Lineage gives us the background to more thoroughly understand the logic behind the Bhutanese prohibition on cameras: http://en.wikipedia.org/wiki/Lineage_%28Buddhism%29

‘Blessing’ (Wylie: byin-rlabs; Sanskrit: adhiṣṭhāna):

“In the Buddhist context, the term blessing should not be understood in terms of grace as in the case of theistic religions. Rather, it relates to the sense of inspiration receivedwhich transforms or awakens the potentials inherent within an individual’s mental continuum. Thus, the Tibetan word byin-rlabs is interpreted to mean: ‘to be transformed through inspiring magnificence’.”

Padmasambhava (composed); Terton Karma Lingpa (revealed); Gyurme Dorje (translated); Graham Coleman (editor); Thupten Jinpa (editor) with H.H.Tenzin Gyatso (introduction) (2005, 2006). The Tibetan Book of the Dead. First Complete Translation. Strand, London, UK: Penguin Books. ISBN 978-0-140-45529-8, p.448

“Lineage” is the line of Masters from whom we who study Buddhism receive teachings and blessings. It’s helpful to be reminded that this is not necessarily a form of supernatural and magic, but something extraordinary, yet logical. When you turn a sacred word, text, object, whatever into something that is used again and again, you make it every day, ordinary. The meaningful becomes exhausted of its meaning through over-use and over-exposure. When you apply a ceremony, such as only using on special occasions, not allowing it to be photographed, not allowing anyone to touch, and so on, the power of the item to “bless” in the sense of inspiring our minds “to magnificence” (something greater) can remain.  The experience of this is not really magic in the sense of something that happens without cause; it is something mind creates because of how we behave with the phenomenon we wish to define as “blessed,” as inspiring us to be greater.

This is also an idea I wish to hold onto for inclusion in a post I am working on. This will relate to feudalism, process as religion, and other supernatural matters. I actually have seven drafts in the queue:

  • Is Being “Of One Mind” Such a Good Thing? and other pitfalls
  • Leadership, the Supernatural Powers of Kings and the Religion of Process
  • Can we be good without God?
  • Stories? or “No More Stories!”
  • Checklists, Backlog, Specs
  • Dark Side of People and Teams
  • “We Look to Scientists to Settle Them”

Guess which this applies to. I may or may not combine or split apart any of the above. Just where I’ve zoomed in on the fractal for today.

To understand more thoroughly the meaning of the power of the meaningful being exhausted through over-use and over-exposure,

SEMAT, Mastery, and Human Factors

February 5, 2011

In my links-to-links-to-links exploration, which I think of as fractal (but had a debate with PhD-types who felt that this is not true – but more about that in another thread), I came across this discussion of the “Software Engineering Method and Theory initiative” (SEMAT).

It seems what they are up to (again) is creating a meta-process for designing/developing software.  Digging into it, I found their manifesto (you have to scroll a little on their page to see it in context):

Call for Action

Software engineering is gravely hampered today by immature practices. Specific problems include:

  • The prevalence of fads more typical of fashion industry than of an engineering discipline.
  • The lack of a sound, widely accepted theoretical basis.
  • The huge number of methods and method variants, with differences little understood and artificially magnified.
  • The lack of credible experimental evaluation and validation.
  • The split between industry practice and academic research.

We support a process to refound software engineering based on a solid theory, proven principles and best practices that:

  • Include a kernel of widely-agreed elements, extensible for specific uses
  • Addresses both technology and people issues
  • Are supported by industry, academia, researchers and users
  • Support extension in the face of changing requirements and technology

People involved in creating this are great thinkers – out of laziness I am paraphrasing below from Wikipedia:

  • Ivar Jacobson: a Swedish computer scientist, known as major contributor to UML, Objectory, RUP and aspect-oriented software development.  (He claims to be the “Father of UML” on Twitter…)
  • Bertrand Meyer: an early proponent of Object-Oriented Programing and a proponent of (gasp) of the ideal of simple, elegant and user-friendly computer languages (I thought Basic was pretty simple and elegant, but I’m not a Master).
  • Richard Soley: lead the development of a standard called the Common Object Request Broker Architecture (CORBA) which enables software components written in multiple computer languages and running on multiple computers to work together (i.e., it supports multiple platforms).

Some people I admire a lot have also signed:

  • Ken Schwaber: co-codifier of Scrum with Jeff Sutherland (don’t see Jeff on the signatory list)
  • Ed Yourdon: writer of Death March project management book.

What I found interesting is even in the language that they use in their communications is super-formal.  And it made me think if the language itself is not human-friendly, then a sense of rigidity sets in. A sense of “Well, we’re the experts, so don’t question us,” sets in.  What we seem to be up to here, we beings, is creating strong walls for reality to exist within. We’re denying the fractal nature of experience.

I found these critiques from Alistair Cockburn, Martin Fowler, and Kelly French.

http://alistair.cockburn.us/A+Detailed+Critique+of+the+SEMAT+Initiative

Dr. Cockburn observes the effort is…

intended to generate support through appeal-to-authority, hype, and ambition

Later in his article he observes that ideas are not considered if not “widely accepted.”  This I think is at the heart of being closed-minded in some ways.  But it is a contradiction!  If thinking and writing are not peer-reviewed, how can they ever become “widely-accepted?”  And – is “widely accepted” such a good thing anyway? Seems like all those “widely-accepted” ideas get us into whole deep pots of hot water.  (Like – wasn’t Mubarak of Egypt “widely accepted?”)

http://codewright.blogspot.com/2010/04/martin-fowler-alistair-cockburn-and.html

Kelly French talks about how we want people to “fly right.” It’s such a great short post, I am tempted to copy the whole thing here – but will satisfy myself with:

While Extreme Programming hasn’t become the standard development model, that doesn’t mean it failed.  When the history of Software Development is written, XP will be given credit for re-introducing the most important factor; not tools nor process, but people.

For later – for me to handle in another post – she talks about the “dark side” of people. (What I’ll think about later is the dark side, “human nature?”, grasping, ignorance, and is there any “bad,” really?)

http://martinfowler.com/bliki/Semat.html

In his very short post, published just to explain why he didn’t get involved in SEMAT, Martin Fowler says:

I got the distinct impression that the central thrust of the initiative is to create a software meta-method-kernel – essentially a set of common process elements for software developments that you can rigorously compose into a method for your own project.

And this leads me back to the concept (and desire) to be peer-reviewed.  “Peer” reviewed.  Who gets to be a “peer?”  Who is an expert?  I say in another thread that it is a Master and someone who has “done” something. People who have shown the discipline and wherewithal to have spent time doing the homework and who, therefore, should be respected for their knowledge and opinions.  Otherwise, like artists who worked in the 80s rediscovering this little thing called “perspective” we just end up repeating thought patterns that these experts have already been down.

Or is this true?  Again, the student’s questions should be viewed with fresh eyes by the Master.  Was the Master really right? (correct?) The data seems to support the idea.  Could the data react differently in different circumstances? With the causes and conditions changed?  When we include the human factor?