Archive for the ‘Methodology’ Category

Rules?! In a Knife Fight?! No Rules!

February 8, 2011

One sticking point for me with learning and propagating Inspect and Adapt Empirical Techniques is the role of Dependencies and a Holistic Vision.  I think a pitfall might be to deny Cause and Effect.  Meaning – I didn’t give Alice the specs for the “Thank You” page so she makes it up when she’s coding it.  The end result makes sense to her, but the design wasn’t reviewed in advance so it makes no sense to anyone else.

For example, I’ve seen a PeopleSoft implementation that had no UX help in which you use “OK” to stay on a page you are editing and “Cancel” to go to the next page.  This sounds like it might make sense on paper, right? But everyone I know every time clicks “OK” to leave the page.  This is because the logic in the user’s mind is “OK, I’m OK with abandoning my edits” or “Cancel, I don’t want to abandon my edits.”  From a build point of view this is a small-small feature, but from a user point of view this is a big-big annoyance.

I’ve observed Agile folks having an absolute allergy to anything that has the slightest scent of Waterfall (which means steps and hand-offs), but I just can’t figure out how there could ever not ever be hand-offs.  There’s gonna be a time in which I have to do something on my own and give it to someone else.

Now, understand, I get this is not totally at the heart of Agile, at least not from what I’ve learned from Dr. Jeff Sutherland.  His classes, or at least the one I took in New York City, really emphasize the team, so much so that he even changes the questions we ask/answer in Scrum to be about the team.  More to explore on this point, but for now, just wanted to get the thread on paper, so to speak, for future weaving.

When are we ready for Peer Review?

February 4, 2011

I sort of thought about if anyone but me sees these posts and then has a reaction to them, assuming the reaction was not one of complete boredom (indifference).  Am I ready yet for input? for peer review? for the review of a master?

It then lead me into the fractal and 1) I started questioning the metaphor of the fractal at all and 2) I started thinking about the admonition within the Tibetan Himalayan Buddhist text Words of My Perfect Teacher for the student to examine the master and, likewise, for the master to examine the student.

These all lead back to the necessity of peer review, of good scientific method of test and learn.  It reminds me of a lecture I attended at Yale when I was very young in which a speaker, I forget who, talked about humanism versus science.  He was asserting that Scientists are the true optimists about the human condition.

I don’t remember exactly what he said. But here I think it is really that test and learn *within the circumstance* because circumstances change.  And what is the main variable of that change? As Alistair Cockburn has written, it is humans.  Or as a policeman in New Orleans said to me once “Humans are the most unpredictable animal. You never know what a human being is going to do, sugar.”

OK so first, back to examining the teacher (before examining the fractal) and examining the student.

First, what does it mean to be ready for peer review?  It means that you’ve put the effort in to what you’ve thought about to a sufficient extent that you feel confident in your hypotheses.  I do not feel I’ve done enough homework (reading people’s books) and test-and-learn to be at that point. Not enough experimentation and results to report back.  (But is that true? Am I really just trying to protect my process from debate so I can feel safe in its cocoon?)

If I were ready for Peer Review, I’d want real peers first.  Why?  Fear.  I’d be scared to have a Master give me feedback until I’d done my homework.

What are peers, actually?  Other PMs?  Other Buddhist practitioners?  When can one say that they are really a peer?  This came up for me because I was thinking that if a PhD type read my material, that it was peer review – then I corrected my thinking because I’m no PhD.  In the case of a PhD type reading my work, it would be a case of a Master conducting a review, possibly.

If I was fortunate enough to find a Master who would be willing to review my thinking without pay (e.g. outside of the confines of a school), then I would want that Master to point out to me flaws in my methodology of thought itself.

So now we get to questioning Fractals as a metaphor.  A Master who has studied might say “No – a fractal is not like you have described; a fractal is like this.”  That’s already happened to me, actually, because one PhD did say to me “a fractal is not a container.”  I think this is something I need to meditate on because, as I say in my Fractal post, it is how things *feel* that remind me of fractals.  Not necessarily how fractals function in and of themselves.  However, the benefit here is that this forces me to look at my own thinking, to become more self-aware.

In the same way? Peer review.  If you are lucky enough to get it, it forces you to think about *how you are thinking.*

So back to another post I made, in which I observe religious people might want to kill you for disagreeing with them, I think it may be this: when you look at *how you are thinking at all* then the true deadly sin comes to light.  “Sin.”  Meaning, the way you are really grasping and stuck on something; where you are not inspecting and adapting.

The “How Dare You” Factor

February 3, 2011

I just saw some feedback to ad creative in an email from an Account Executive (a mid-level Account person) and it reminded me of my current “how dare you” binge. This all stems out of having the sense that the guys who created Scrubbing Bubbles wouldn’t be so interested in my ideas on Advertising and the Big Idea. What do I know about Advertising, really – what have I *done.*

The idea of having *done* something, accomplished something, is important. It’s a level of mastery. I think this may be the key to understanding the conversation about Steve Jobs. There are those people who are Masters, and who actually yes do deserve our respect. Maybe not awe and veneration, but at least respect of the fact that they have done something.

I’m still thinking about it though and there’s more to, um, flush out in this thought path.

So is it possible to have a Big Spaceship world with no creatives? Or do we start to create by committee? Is it okay for an AE to suddenly have their input weigh the same as an Art Director who has been awarded and celebrated? Or is there a way to balance that? Can we become too communal, too equal?

I should probably name my Posterous blog “rabbit hole” although it seems I can’t get away from some sort of mildly inappropriate-sounding metaphors. [Note – was thinking to move to Posterous before I settled on WordPress.]

Flexible Mind

January 15, 2011

I fear to put any notes about religion here because, in the case of religion, people can become so crazed, they’ll want to kill you over it. (sic) I just thought – that should say “me” but for some reason I said “you.” 😉

In any case, while I started this thread, Nedup started asking me the meaning of “Contradiction” – just as I was thinking about this very point. I explained it to him in terms he’d understand from his study, that is, in terms of Debate and Logic. He gave the example in monastic debate in which someone might say “the cup is white” and the opposing debater might argue that the cup is not really white but appears white – and so that being an example of contradiction.

The trouble comes in when we’re so attached to the notion that it *is white* that we suddenly want to kill over it. Why would we want to kill someone who does not think the same way we do?

My practical experience shows that people become very grumbly and argumentative about how you do things. As a result, *this* becomes the challenge when you are trying to experiment with Agile framework techniques. It isn’t what we’re used to. It isn’t what’s safe. I think this is why teams Norm and Storm before they Perform.

In the same way, people who have subscribed to a methodology or religion feel they have a set of rules by which they can guide their lives and by which they can understand reality. It must be very disconcerting to have those rules tested and challenged because then we’d have to think that the way we’ve been living our very lives might not be… correct. On top of that, we might have chosen our Master and we might feel that the person testing our framework is trying to make themselves our master – impose their taste in music on our ears.

They want us to like it, but we don’t.

So how to achieve this flexible mind? How to become willing to listen to someone else’s music? As i’ve been writing about elsehwere here, I think it may get back to the fractal. The framework the person is communicating may not be necessarily “wrong” but the skillful means for a set of circumstances, for a set of causes and conditions. In Buddhism we say the Buddha taught ways to enlightenment according to the needs of beings, according to what they are ready to hear within their own circumstances.

Perhaps seeing in this way we too can have flexible mind.